Shipping

We normally process and ship your order within 48 hours. We will contact you if there will be a delay. You will receive an e-mail confirmation that your order was received and when it ships. Shipping charges vary and are calculated by weight at the final checkout screen. We will provide the return shipping of your finished project. Continental U.S. only. We do offer other shipping options besides the standard ground service. You will be asked for your preference at the final check out screen. All rush shipments must be in by 1:00 p.m. Monday-Thursday P.S.T. Please note weekends are not included when calculating estimated arrival times of packages.

 

Currently, we only ship to the United States

 

Returns

Returns must be made within 30 days of receipt. All merchandise must be in the original condition. We cannot accept returns of books or videos or used materials. Please call our customer service department for return instructions.

 

Damage

Please check your order as soon as it arrives. If anything is missing or damaged, notify customer service within 5 days of receiving your order and we will replace it.